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- The Federal Government and NCC are reviewing the 2000 National Telecom Policy.
- NCC Executive Vice Chairman, Dr. Aminu Maida, announced this at a media engagement in Abuja.
- He explained:
- NCC has begun consultations with the ministry to revise the policy.
- The current policy is outdated, focusing on voice and text, while today’s landscape revolves around internet connectivity and emerging technologies (AI, IoT, augmented reality).
- NCC also plans to start quarterly disclosure of Mobile Network Operators (MNOs) performance reports.
- These reports will:
- Be based on aggregated data from consumers’ devices.
- Include state-by-state analysis of performance metrics.
- Rank operators publicly as 1st, 2nd, or 3rd.
- Maida noted:
- Operators ranked last will face pressure from their boards.
- Transparency will also give operators grounds to push their boards for investment.
- Corporate governance is a major focus:
- Strong governance directly improves financial performance, service delivery, and compliance.
- NCC is also:
- Revising QoS guidelines.
- Expanding accountability to include Tower Companies (TowerCos).
- Monitoring industry reforms such as:
- NIN-SIM audit completion.
- Settlement of USSD debt disputes.
- Transition to end-user billing.
- Launch of a Major Incident Reporting Portal.
- Maida reassured Nigerians that NCC is working hard with stakeholders to improve service.
- Consumer education was highlighted:
- Freda Bruce-Bennett (NCC Consumer Affairs Director) encouraged habits such as:
- Turning off video autoplay.
- Limiting background data use.
- Monitoring app permissions.
- Regularly updating apps.
- The goal is to ensure transparency, competitiveness, and improved quality of service across the sector.
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